We currently ship to multiple countries, including the UK, most European countries, United States, Canada and Australia. Shipping options will be shown at checkout.

To the UK :

• Royal Mail 24hr Tracked (1-2 business days) Orders 0.1kg–0.25kg : £5.6
• Royal Mail 24hr Tracked (1-2 business days) Orders 0kg–0.1kg : £4.9
• Royal Mail 24hr Tracked (1-2 business days) Orders 0.25kg–0.5kg: £5.9
• Royal Mail 24hr Tracked (1-2 business days) Orders 0.5kg and up: £6.5
• Royal Mail 48h shipping Tracked (2-3 business days) Orders £25 and up: Free
• Royal Mail 48h shipping Tracked (2-3 business days) Orders 0.1kg–0.25kg: £4.5
• Royal Mail 48h shipping Tracked (2-3 business days) Orders 0.25kg–0.5kg: £4.9
• Royal Mail 48h shipping Tracked (2-3 business days) Orders 0.5kg and up: £5.4
• Royal Mail 48h shipping Tracked (2-3 business days) Orders 0kg–0.1kg: £3.9

To Ireland:

• DHL Ireland (5-12 days) €4.49

To Canada:

• DHL International Tracked (7-14 days)
• Orders 0kg–0.5kg: $10.49 CAD
• Orders $46.00 CAD and up: Free

To Germany:

• DHL Warenpost
• Orders 0kg–0.5kg: €2.90
• Orders €19.00 EUR and up: Free

To Countries in the EU (Europäische Union):

• DHL Europe Tracked (3-7 days)
  • Orders 0kg–0.5kg: €3.99
  • Orders €30.00 EUR and up: Free

to Denmark

• DHL Europe tracked (3-7 days): kr 35.00
• DHL Europe tracked (3-7 days) Orders kr 222.00 DKK and up: Free

To the United States :

• DHL US Tracked (7-14 days)
  • Orders 0kg–0.5kg: $5.49 USD
  • Orders $32.00 USD and up: Free

To Australia:

• DHL International Tracked (7-14 days)
  • Orders 0kg–0.5kg: $11.99 USD
  • Orders €30.00 EUR and up: Free

To Austria, Switzerland:

• DHL Warenpost €3.99
• DHL Warenpost Orders €19.00 EUR and up FREE

If you selected a tracked shipping option, you can find your tracking link in your confirmation email. If you chose untracked shipping, we won’t be able to provide real-time updates.

You can track your order using the provided tracking number via these links:

UK Orders: Royal Mail Tracking

Rest of the world: DHL Tracking

Due to our fast fulfillment process, we might be unable to change the shipping address once the order has been placed.

We recommend reaching out to the shipping provider directly to see if they can update the address. If the courier cannot deliver it, it may be returned to us.

If your tracking hasn’t updated, give it up to 24 hours, as the shipping provider needs to update its status.

Shipping times vary based on location and courier delays. If your order is taking longer than expected:

Check your tracking link for updates.

If there’s no movement for 72+ hours, the courier may be experiencing delays. In that case contact them first and then reach out to us.

If your tracking hasn’t updated, give it up to 24 hours, as the shipping provider needs to update its status.

If the order says delivered but you haven’t received it, check with neighbors or your local post office.

If you still haven’t received it, please contact the shipping provider directly, as they are responsible for the final delivery. Unfortunately, once the package has been handed over to them, we no longer have control over its handling. However, if they are unable to resolve the issue, let us know, and we’ll be happy to assist further.

We totally understand if you’re considering cancelling, but before you do, we’d love to offer you a discount or adjust your renewal frequency. If that would work better for you, feel free to contact us here or via WhatsApp and we’ll make the change for you!

If your order has not been processed yet, you can cancel it by:

1️⃣ Logging into your account on the website

2️⃣ Going to "Shop Orders"

3️⃣ Selecting your order and clicking "Cancel"

If your order has already been shipped, we won’t be able to cancel it anymore due to it already being sent out.

If you placed an order but didn’t receive a confirmation email, check your spam/junk folder. If it’s not there, contact us with the email used for the order here or via WhatsApp and we’ll look into it.

If your tracking hasn’t updated, give it up to 24 hours, as the shipping provider needs to update its status.

Shipping times vary based on location and courier delays. If your order is taking longer than expected:

Check your tracking link for updates.

If there’s no movement for 72+ hours, the courier may be experiencing delays. In that case contact them first and then reach out to us.

If your order was returned to us, we will reship it to the correct address one time at our expense.

Please contact us here or via WhatsApp with your correct details (order number and correct shipping address), and we’ll sort it out for you.

For health and hygiene reasons, we do not accept returns. However, if there was an issue with your order, please reach out to us here or via WhatsApp and we’ll be happy to find a solution for you.

If your package arrived damaged or with missing items, please send us a picture of the issue and your order number here or via WhatsApp and we’ll send a replacement or find a solution for you.

We totally understand if you’re considering cancelling, but before you do, we’d love to offer you a discount or adjust your renewal frequency. If that would work better for you, feel free to contact us here or via WhatsApp and we’ll make the change for you!