Pick'em logo
Pick'em logo

All articles

My order’s late or hasn’t arrived - what now?Updated 8 days ago

Delays can happen (courier issues, holidays, weather, etc).

Try this first:

  • Check your tracking link
  • If there’s no update for 72+ hours, it may be held in transit

Still stuck? Contact the courier first — but if they can’t help, we’ve got you.

Was this article helpful?
Yes
No